Superstar PR Membership Terms

Superstar PR Membership

Terms of Sale

Our core ethos for Garnet PR Ltd is to show you a way of doing business that empowers you and those around you. We practise what we preach and part of that involves setting out clearly from the outset the way in which we will deliver our services to you. If you are planning to join the Superstar PR Collective, (“the Membership”) then you must read these terms and conditions in full.

Membership Terms: Key Details

The terms cannot be varied and in proceeding to purchase the Membership you will be deemed to have accepted these terms. The terms and conditions set out below apply to the services offered by Garnet PR Ltd in relation to the Membership.

Please read them carefully as they affect your rights and liabilities under law and set out the terms under which Garnet PR Ltd (“we”, “our” or “us”) provide services to you, as purchaser of the Membership. These terms are subject to any rights you have under consumer law to which we are bound and which cannot be waived by contract.

Membership Outline

The Membership is a platform for female entrepreneurs who want to get powerfully visible using public relations (PR). The Membership is an ongoing commitment where you can get access to PR opportunities.

The information or opportunities are not tailored to any specific industry or any one person or business but includes information that has been tested and used across a range of different industries including coaching, service provision, and online businesses amongst others. It is best suited to those businesses that have their foundations in place (clarity on your ideal client, your offers, a clear understanding of what you help your clients to achieve and how you do this) and are not completely new or just starting out.

The information and opportunities shared will be based on Rhiannon’s 15+ years’ PR & visibility qualifications & experience across global brands & charities, working on PR & media campaigns achieving national and international media coverage, with world-famous celebrities, and most recently in her own PR agency and visibility coaching business, Garnet PR Ltd.

Superstar PR Standard membership Includes:

- Access to media requests shared in a Slack channel for you to pitch yourself to

- Savings on Garnet PR's programmes, events and workshops

Commitment: 6 months minimum term then rolling with 30 days notice

Investment: £47pm (inclusive of VAT)

Superstar PR Collective membership includes:

-Pitchcraft Accelerator resources

-Live media requests in Slack channel

-2 x monthly Q&A/ support calls

-Weekly accountability in private Slack group

-Savings on other offers

Investment: £97 pm (inclusive of VAT)

You are responsible for attending all group Sessions.If you are unable to attend a Session we are unable to reschedule.
We respect your time and ask that you respect ours and that of the other Group Members. You should allow set up time, prior to the group Session, to ensure the Session can begin on time. If we are waiting more than 5 minutes from the agreed start time, we reserve the right to begin without you. Late comers will be able to join but will forfeit the time lost.
You agree that all information that we disclose to you as part of the Programme remains our intellectual property and you agree to comply with our rights in connection with the information, materials and resources we provide to you in accordance with section of this Agreement.
You agree that all information, including confidential, personal or sensitive information, shared by others during the group Sessions remains the property of the disclosing party and will not be shared without the express permission of that party.

Media requests

As part of the Membership, the Garnet PR Ltd team will share selected media requests, you will be responsible for pitching yourself* for these opportunities.

Media requests will be shared via the ‘media requests’ channel in the Slack group, it will be your responsibility to check this channel and take action.

*You will benefit greatly from having a media bio when you are pitching to the press. You can create this yourself or purchase Garnet PR’s Get Press Ready media bio template and tutorial kit from our online shop. The option to have your media bio created for you as a one-off service by Garnet PR will also be available and will be shared with you upon joining the Membership. Without these assets, you will find it challenging to pitch to the media.

By joining the Membership, you agree not to share any media requests, information or resources with any other person, organisation or company. This will be a direct breach of our terms and could result in instant removal from the Membership without notice, without refund.

Behaviour

It is requested that at all times your behaviour towards others is polite and respectful. We will not be held responsible for the behaviour or actions of any other members. Should your behaviour be deemed offensive or inappropriate we reserve the right to remove you from the Membership with immediate effect.

Upon joining the Membership, you agree not to abuse the community by promoting your services, offers or products to anyone unless invited. Any unsolicited selling will not be tolerated, this is a safe space for all members to learn, grow, develop & connect and we wish to keep it that way.

Disclaimers

The aim of the Membership is to provide media opportunities for you to deliver your own PR and increase your visibility to assist you in growing your authority, credibility and business. As a business owner, your business is individual and personal to you and whilst the strategies and techniques which we will provide are tried, tested and successful, it is not intended that you will watch a video or read a workbook and that you will instantly achieve media coverage or secure visibility opportunities overnight.

Due to the nature of PR, Garnet PR Ltd cannot guarantee any results or media coverage.

We make no guarantees or claims as to the success of any member. Each individual is unique and their business and activities are unique to them.

All information provided will be general information and guidance and will not be bespoke advice. We are not responsible for any action or inaction which you take as a result of the information within the Membership. We are not responsible for any loss of opportunity or any investments which you make.

No content in this Membership should be construed as medical advice, whether mental or physical. If you believe that you require medical attention you should seek assistance from a medical professional immediately.

We ask that all members in the Membership respect the rights of others in respect of their behaviour and privacy. We will not be responsible for the action of any members including for any disclosures made by any members based on information which has been shared within the Membership.

Contact and Schedule

It is the intention that the Membership will run continuously and that any training materials, live sessions and media requests will be provided as set out above.

This level of the Membership does not include personal or live support from Rhiannon or the Garnet PR team, however, should you wish to speak to us privately please email Rhiannon@garnetpr.com and we will respond as soon as possible and within 72 hours during the hours stated.

If you wish to upgrade your Membership at any time or add on 1:1 support please contact Rhiannon directly on Rhiannon@garnetpr.com, extra charges will apply.

If you have a technical query relating to accessing the Membership please include “Tech” in the subject line of your email correspondence.

You may see us post on social media outside of our core hours. Not all of these posts are live and some will be pre-scheduled. We are passionate about supporting everyone in the Membership and where we can we may respond to you out of hours but we make no guarantees that this will always be possible.

Payment Terms

The cost of the Membership is set at the time you subscribe. On subscription you will agree to monthly payments via Stripe which will be taken on the same day each month.

You agree to a minimum 6 month initial term which will then become rolling monthly with one calendar month’s notice of termination in writing to rhiannon@garnetpr.com

Privacy and Confidentiality

Your privacy and protection of your personal data is important to us. Your personal data is protected as set out in our privacy policy which can be found here: https://www.garnetpr.com/privacy-policy

We utilise Slack, Gmail, and Mailerlite to manage our communications with you and from time to time may utilise the Facebook Pixel analytics tool. From time to time we may switch providers, we will alert you to any changes.

During the course of the Membership you may have access to confidential information, in particular, the personal affairs of others in the Membership. In accepting these terms, you agree that you will not use or disclose to any person, organisation or company, and shall use your best endeavours to prevent the publication of any confidential information relating to any other member.

You accept that any unauthorised disclosure of personal or confidential information belonging to another may amount to immediate dismissal from the Membership. Should you decide to leave the Membership then you remain bound by the confidentiality and privacy obligations.

Refunds and Cancellation

It is our aim that you will be completely happy with the Membership and find PR opportunities, networking opportunities and form friendships. However, we appreciate that there may come a time when you wish to leave the Membership.

In accordance with Distance Selling Regulations, you have the right to cancel and obtain a full refund within 14 days from the date of subscription. Refund requests should be made in writing to Rhiannon@garnetpr.com and a full refund will be provided within 14 working days.

In the event that you have had access to any media requests within the first 14 days following your subscription, you are still entitled to request a refund but the value of the session(s), resources or activities shall be deducted from the amount paid by you, along with any reasonable costs which have been borne by us in respect of the administrative costs of commencing the Membership.

There is no obligation on us to refund any amounts paid where cancellation requests are made following the 14 day cancellation period.

Should you wish to cancel your Membership you can do so by providing at least one calendar month’s notice after the initial 6 months minimum term in writing to Rhiannon@garnetpr.com.

We reserve all rights to cancel the programme for any reason without prior notice. In such circumstances a refund will be provided for the remainder of that month as applicable.

Intellectual Property

During your time as a member you may be provided with resources and materials, as well as media requests and contacts. At all times the intellectual property rights and copyrights connected with those materials remain with us. You have the right to use the materials as learning tools but you are not permitted to duplicate or provide copies or contact details to third parties. We retain and reserve all of our copyrights.

Complaints

If you have a complaint about the programme this should be made in writing to Rhiannon Bates at Rhiannon@garnetpr.com.

Frequently Asked Questions

1. What if I need additional support?

Additional support can be offered to each member in the form of 1:1 support or guidance. We are happy to support you as required, please contact us directly, additional charges will apply. As a bonus of being a member, you will have access to exclusive, discounted offers & services which will be shared with you upon joining.

2. Is the Membership suitable for all businesses and those at all stages of business?

The Membership is best suited to those businesses that have their foundations in place (clarity on your ideal client, your offers, a clear understanding of what you help your clients to achieve and how you do this) and are not completely new or just starting out. One of our other programmes, such as our Superstar Elevator 1:1 services or Superstar CEO Mastermind, will be better suited to these needs, please contact us to enquire.

3. Can I bring my team into the Membership?

Garnet PR Ltd understands that as busy business owners you may wish to have the support of your team in delivering your PR & visibility strategy. As such, we are open to discussing one of your team members having access to the Membership to support you. This will not be unreasonably withheld but must be confirmed by prior agreement in writing with Rhiannon Bates. They will be bound by the terms of this agreement and if found to be in breach could result in both their and your instant dismissal from the Membership.

General

We intend to rely on the written terms set out in these terms and conditions for the services that we provide to you in delivery of the Membership. These written terms shall constitute the entire agreement between us.

Should there be any conflict between these terms and any membership hosting platform or payment gateway, these terms shall prevail.

We may update these terms and conditions from time to time for legal or regulatory reasons or to allow the proper operation of our service. Any changes will be notified to you as soon as possible.

If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the rest of these terms and conditions.

These Terms are governed by the laws of England & Wales. The Courts of England & Wales have exclusive jurisdiction over any matter and proceedings arising out of the Membership.